Terms and conditions

Terms and Conditions

Acceptance
By creating an account with SULTANPLAY77 (hereinafter referred to as "the Website" or "we"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Definitions
For the purposes of these Terms and Conditions:

Age Restriction
You must be at least 18 years of age (or any applicable minimum legal age) and of sound mind to create an Account with us and use our services.
Personal Information
We require accurate and complete personal information for account creation and verification purposes.

You agree that you will not share or transfer your Account, login credentials, or access to the Website without written consent from SULTANPLAY77 management.

Account Management
You are responsible for maintaining confidentiality of your password and ensuring its security at all times.

If we become aware that unauthorized use has occurred due to a failure by you to maintain account secrecy, you agree to notify us immediately.

Payment Terms
We reserve the right to withhold payment if any suspicion arises regarding fraudulent or suspicious activity on your Account.

All funds deposited into your Account must come from legitimate sources and be used for gaming purposes only.

Bonus Wagering Requirements
Unless otherwise specified, bonuses are subject to a wagering requirement of at least 35 times the bonus amount.

Any withdrawal requests before meeting this condition may result in forfeiting any unearned bonuses or free spins.

Withdrawal and Dispute Resolution
Requests for withdrawals will be processed as soon as possible following verification that all required documentation has been submitted and that your account meets our payment terms and conditions.

We reserve the right to cancel or suspend withdrawal requests if necessary, including but not limited to cases of suspected abuse, breach of these Terms and Conditions, or when further clarification is required.

Gaming Rules
We have rules regarding betting limits (deposit/loss sessions), cooling-off periods for self-exclusion purposes, time-outs between gaming sessions, reality checks during gaming, and progressive jackpot slots.

You agree to comply with our gaming rules as specified in these Terms and Conditions and any additional information we may provide.

Compliance
We operate under the jurisdiction of the Curaçao Gaming Control Board (CGCB) license OGL/2026/1893/0524.

Our games, including Random Number Generators (RNGs), are regularly tested and certified by reputable third-party auditors, such as eCOGRA or iTech Labs.

Session time limits;
Loss limits to cap your losses over a selected period;
Deposit limits to set daily or weekly betting caps.These measures are aimed at assisting Players in maintaining control of their behavior and may be updated from time to time as needed.

Dispute Resolution
Any disputes arising from these Terms and Conditions will be resolved through binding arbitration, following the rules and procedures outlined by a neutral third-party mediator chosen jointly by SULTANPLAY77 management and yourself.
Termination of Services
We may terminate your account at any time without prior notice if it is discovered that you have breached our Terms or engaged in unacceptable behavior.

Upon termination of services, we reserve the right to cancel outstanding transactions and confiscate winnings earned through suspected fraudulent activity.

Liability Limitation
Our liability for damages arising from breach of these terms will not exceed the amount deposited by the Player at any given time.
Governing Law
These Terms and Conditions are governed by, construed in accordance with, and shall be enforced under the laws of the Netherlands Antilles.

In the event that a dispute arises regarding an interpretation or enforcement of our Terms and Conditions, all parties agree to submit their differences for arbitration using international rules.

Amendments
We may modify these Terms at any time without notice by updating them on this webpage. Changes become effective immediately upon posting.

You are responsible for checking the website regularly for updates on terms, conditions, and policies that affect your account with us.

Disclaimer of Warranties
WE PROVIDE OUR SERVICES AND THE CONTENT ON THIS WEBSITE "AS IS," WITHOUT WARRANTIES OF ANY KIND EXPRESS OR IMPLIED.

ALL WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

Indemnification
You agree to indemnify SULTANPLAY77 and its officers, directors, employees, shareholders, and affiliates against any claims arising from a breach of these Terms or violation of applicable law.
Entire Agreement
These terms constitute the entire agreement between yourself and us regarding your use of our services.

They supersede all prior communications between ourselves concerning that subject matter.

Jurisdictional Compliance
By accepting to be bound by these Terms, you confirm your awareness of any legal restrictions imposed on SULTANPLAY77 in your country or jurisdiction.

You agree not to utilize the Website if its operation is prohibited in your geographical area.

Language
The English version of this agreement shall prevail over other language translations should a conflict arise regarding interpretation.
Changes and Updates
We reserve the right to modify, delete, add or discontinue any section of these Terms at our discretion.
Waiver Clause
Our failure to enforce any provision set forth herein will not be deemed as a waiver of such term nor prevent us from enforcing it subsequently.
Termination Effect
Upon termination, all outstanding bets and transactions are settled according to the terms in force when they were made.

We reserve the right to take action against those who attempt to circumvent these Terms after account cancellation or game suspension.

By using our services and creating an Account with us, you have acknowledged that you understand the entirety of these conditions.